by Jessica Hardwick, Developer Technical Support
In addition to general technical assistance, the Silicon Graphics Technical Assistance Center (TAC) is in place to handle the following issues:
In North America, call 1-800-800-4744; in all other locations, contact your local office. In order to receive assistance, you'll need a current support contract. Also, you need to have your system serial number ready when calling the TAC.
The Developer Technical Support team is dedicated to helping Artisan developers with software porting and development issues. To use this resource, send an e-mail to devsupport@sgi.com. Knowing that developers typically work under tight schedules, we make every effort to answer your question as quickly as possible. However, due to the need to work with product engineers throughout the company, we are unable to guarantee a response time.
The Developer Technical team can assist you with the following:
Please check the Club Dev Web site for more technical information pertaining to your development efforts. We will continue to update this Web site with the latest information as it becomes available. Feel free to send an e-mail if there is anything additional you would like us to feature in this Web site. This Web site requires a user ID and password. For more information, send an e-mail to devprogram@sgi.com.
We welcome feedback and comments at
devprogram@sgi.com.